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Reach out to us, and our team will get back to you promptly. We value your feedback and are always ready to assist you.
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Frequently Asked Questions
Get insights on lab-grown diamond plates, their benefits and solutions to demanding industrial applications:
How do I request a quotation?
Start by clicking on the "place inquiry" button on our product page and provide the necessary details. Our team will get back to you with a quotation within 2 to 4 business days.
Where is your office located and how can I schedule a visit?
Our office is located in New York at 551 5th Avenue 31st Floor NY, NY 10176 USA. We have our branches spread outside the US as well as in India.
To schedule an office visit, you can reach out to us through our website’s contact form or email us at info@aga9.tech. You can also contact us on the following numbers:
Gargi Poddar (Co-Founder): +1 2019370807 (US)
Saachi Gera (Marketing Executive): +91 9136327595 (IN)
To schedule an office visit, you can reach out to us through our website’s contact form or email us at info@aga9.tech. You can also contact us on the following numbers:
Gargi Poddar (Co-Founder): +1 2019370807 (US)
Saachi Gera (Marketing Executive): +91 9136327595 (IN)
How long do you take to revert?
We do our best to respond to all inquiries within 1 to 2 business days.
Do you ship globally and within India?
Yes, we ship all our products internationally and cater to international business customers as well. Most international orders are delivered within 5 to 7 business days.
For international shipments, everything including the custom fees and other payments will be borne by the buyer. To know more about the charges, please check with the local customs office.
For international shipments, everything including the custom fees and other payments will be borne by the buyer. To know more about the charges, please check with the local customs office.
I am buying diamond plates for the first time - can you guide me?
Yes certainly. Our team of experts will guide you on the technical specifications such as the thickness, size, type, shape and surface finish of diamond plates.
Do you have a return policy?
At present we do not have a return policy. All our sales are final and no returns, refunds or exchanges will be accepted.
Can I collaborate with AGA9?
Yes. AGA9 is open to meaningful collaborations driving innovation, research and product development. To initiate a collaboration, please fill out the contact us form on our website. Our team will review the proposal and get in touch to discuss the next steps.
- Gargi Poddar (Co-Founder): +1 2019370807 (US)
- Saachi Gera (Marketing Executive): +91 9136327595 (IN)
We will also need details on the preferred date and time and the purpose of the visit and our team will suggest a suitable time to connect.
Can I speak with the R&D team?
Yes. To schedule an appointment with AGA9’s R&D team, connect with us via the contact us form or you can email us directly at info@aga9.tech.
Can I get a sample for testing?
Yes, we do offer samples on purchase depending on the size and the type of diamond plates required. For more details, please fill in the contact us form with your requirement and our team will get in touch with you.
Aga9 is a lab-grown diamond manufacturing company dedicated to harnessing the valuable properties of CVD diamonds for industrial applications. We at Aga9 manufacture more than lab-grown diamond plates, we are dedicated to creating brilliance ethically, sustainably and with maximum resource efficiency.